About
This skill collects qualitative customer material, clusters it into themes and ranks them by frequency and intensity. Every theme stays anchored to real quotes, so nobody has to trust a summary blindly.
How to use
Paste interview transcripts, support tickets or review exports and ask the assistant to synthesise the voice of the customer. Ask for the evidence behind any theme before you use it in messaging.
Step by step
- 01
Collect the raw material
Gather transcripts, tickets, survey answers and review exports in one folder.
- 02
Run the synthesis
Ask the assistant to cluster the material and rank themes by frequency and intensity.
- 03
Check the evidence
Request the underlying quotes for every theme before it enters a deck or a landing page.
What you get
Ranked theme list
Evidence-based personas
Quote library per theme